Clearcut

Cancel guide · Updated September 10, 2026

How to cancel Peloton

Peloton’s membership help: cancel the All-Access (or digital) subscription from Account → Subscription on onepeloton.com or via the same account screens in the Peloton app when Peloton bills you. Confirm cancellation and save the confirmation—check the screen for the last billing date. Equipment financing, lease, or installment hardware agreements are separate from the subscription; cancelling All-Access does not pay off or cancel a bike/tread loan. If Apple or Google bills the membership, cancel in that store. Deleting the app does not cancel.

Difficulty: Online. Policies change. This is the path that usually works, not a substitute for your contract or the merchant’s current account screens.

Clearcut doesn't cancel subscriptions for you. These are the steps you take with Peloton yourself.

What does not work

  • Deleting the Peloton app
  • Unplugging the bike or tread
  • Assuming subscription cancel ends equipment financing or lease
  • Cancelling on onepeloton.com when Apple or Google is the merchant

Online

  1. 01Sign in at onepeloton.com or open Account in the Peloton app.
  2. 02Go to Subscription (or Membership) → Cancel and complete every confirmation step. Save the confirmation and note the last billing date shown.
  3. 03If Apple bills you: Settings → your name → Subscriptions → Peloton → Cancel Subscription.
  4. 04If Google Play bills you: Play Store → Payments & subscriptions → Subscriptions → Peloton → Cancel.
  5. 05For bike/tread financing or lease questions, use the financing/lease servicer’s portal—not only the membership cancel screen.

Fees and traps

  • Hardware financing/lease ≠ All-Access. Cancel each contract on its own terms.
  • Confirm the last billing date on the confirmation screen; do not invent fees or refunds.
  • App-only vs All-Access are different products—cancel the one on your statement.
  • Pause or skip options (where offered) are not cancel.

FAQ

Does cancelling All-Access stop bike payments?

No. Financing or lease is a separate agreement with its own cancel/payoff rules.

Where do I see when I am billed last?

On the cancel confirmation screen and follow-up email. Save both.

I subscribed through Apple. Can Peloton cancel it?

No. Cancel in Apple Subscriptions.