Online
- 01On the web (chatgpt.com): Sign in at chatgpt.com with the same account (email or Google/Apple/Microsoft login) you used to subscribe.
- 02Open your account menu (your name or profile icon) and select Settings.
- 03Select Billing.
- 04Under Cancel plan, select Cancel and confirm.
- 05You keep Plus features until the end of the current billing period.
- 06iPhone or iPad (App Store): OpenAI can't cancel Apple subscriptions. You have to do it through Apple:
- 07Open Settings and tap your name.
- 08Tap Subscriptions.
- 09Tap ChatGPT.
- 10Tap Cancel Subscription and confirm.
- 11If there's no cancel button and you see an expiration date, it's already canceled. Deleting your ChatGPT account does not cancel an Apple subscription. Cancel through Apple first.
- 12Android (Google Play): Sign in with the Google account you purchased with, then:
- 13Open the Google Play Store app → profile icon → Payments & subscriptions → Subscriptions.
- 14Select ChatGPT.
- 15Tap Cancel subscription and follow the prompts.
- 16Or on the web, open play.google.com/store/account/subscriptions, click Manage next to ChatGPT, then Cancel subscription.
- 17ChatGPT Business (formerly Team) workspaces: For a self-service Business plan: account menu → Workspace settings → Billing → Manage plan → Cancel subscription. Only workspace owners/billing admins can do this. Enterprise and Edu plans are handled through your contract or admin.
- 18Can't sign in?: If you were billed directly by OpenAI and can't access the account email, contact OpenAI Support through help.openai.com. Include the account email, the last four digits of your card, and your latest payment date. Never send your full card number. For Apple or Google subscriptions, recover that store account first.