Online
- 01Before you cancel, use (or protect) your credits: Check your balance at audible.com/account/credits.
- 02Audible's Conditions of Use say credits "expire immediately upon the cancellation or termination of your membership unless used prior." They don't come back if you rejoin later.
- 03Not ready to spend them? Audible says Premium members may be able to pause once every 12 months, for up to 90 days, with no monthly fee while paused. A pause is not a cancellation. Billing resumes when it ends.
- 04On the web: The cancel option is usually not in the Audible phone app for web sign-ups. Use a browser (a mobile browser works too):
- 05Sign in at audible.com (use the same Amazon or Audible login you subscribed with).
- 06Select your name, then Account Details.
- 07Select Cancel membership.
- 08Audible may show offers, like a pause or a different plan. If you just want to cancel, keep choosing the option to continue canceling.
- 09Stop only when you see a confirmation screen, and look for the confirmation email.
- 10iPhone (App Store): If you subscribed inside the Audible iOS app, Apple bills you:
- 11On iPhone or iPad, open Settings and tap your name.
- 12Tap Subscriptions.
- 13Tap the subscription.
- 14Tap Cancel Subscription and confirm. If you only see an expiration date and no cancel button, it is already canceled.
- 15Android (Google Play): If you subscribed through the Audible Android app with Google Play billing:
- 16Open the Google Play Store app, signed in to the Google account you subscribed with.
- 17Tap your profile icon → Payments & subscriptions → Subscriptions.
- 18Select the subscription and tap Cancel subscription, then follow the prompts.
- 19Or on the web: go to play.google.com/store/account/subscriptions, click Manage, then Cancel subscription.
- 20By phone or chat: Audible's terms say you can also cancel by contacting Audible Customer Service by phone or chat (reach them through help.audible.com). Ask for a confirmation email before ending the conversation.