Clearcut

Cancel guide · Updated October 18, 2026

How to cancel Amazon Prime (2026)

Go to Your Account → Prime Membership (or amazon.com/mc) → Manage membership → End membership, then click through the confirmation screens until you see the final cancellation confirmation. If you haven't used any Prime benefits since your last charge, Amazon's terms say it refunds that charge in full. If you signed up through Google Play or another company, cancel with them.

Difficulty: Online. Policies change. This is the path that usually works, not a substitute for your contract or the merchant’s current account screens.

Clearcut doesn't cancel subscriptions for you. These are the steps you take with Amazon Prime yourself.

What does not work

  • Deleting the Amazon app
  • Turning off one-click or removing a card and assuming Prime ends
  • Cancelling Prime Video channels or an add-on and assuming Prime itself ends
  • Cancelling Audible or Music Unlimited instead of Prime (those are separate)

Online

  1. 01On the web: Sign in at amazon.com.
  2. 02Go to Account & Lists → Prime Membership (or Amazon's "Cancel Your Prime Membership" link in Help).
  3. 03Select Manage membership (sometimes labeled Update, cancel and more).
  4. 04Select End membership / End membership and benefits.
  5. 05Amazon will show what you'll lose and may offer to switch you to monthly or remind you later. Keep choosing the option to continue canceling.
  6. 06On the final screen, choose to end now or at the end of your billing period (if offered), and confirm.
  7. 07Wait for the confirmation page and email.
  8. 08In the Amazon app (iPhone or Android): Open the Amazon Shopping app and tap the profile icon.
  9. 09Tap Your Account → Memberships & subscriptions (or Prime Membership).
  10. 10Tap Manage membership → End membership, then follow the same confirmation screens as on the web.
  11. 11Most people pay Amazon directly, even when they use the app. If you were billed by Apple, check Settings → [your name] → Subscriptions on your iPhone:
  12. 12On iPhone or iPad, open Settings and tap your name.
  13. 13Tap Subscriptions.
  14. 14Tap the subscription.
  15. 15Tap Cancel Subscription and confirm. If you only see an expiration date and no cancel button, it is already canceled.
  16. 16Signed up through Google Play: Amazon says that if you joined Prime through Google Play on Android, you have to cancel through Google:
  17. 17Open the Google Play Store app, signed in to the Google account you subscribed with.
  18. 18Tap your profile icon → Payments & subscriptions → Subscriptions.
  19. 19Select the subscription and tap Cancel subscription, then follow the prompts.
  20. 20Or on the web: go to play.google.com/store/account/subscriptions, click Manage, then Cancel subscription.
  21. 21Prime through another company (phone carrier, etc.): If Prime came bundled with a phone plan or another service, Amazon says you need to contact that company to cancel or get a refund.
  22. 22By phone or chat: If the online flow isn't working, go to Amazon's Customer Service page to reach support.

Fees and traps

  • No cancellation fee. Prime has no early termination fee, monthly or annual.
  • Add-on subscriptions keep billing. Prime Video channels and other add-ons may keep billing after Prime ends. Check Memberships & Subscriptions and cancel any you don't want.
  • Other Amazon subscriptions are separate: Kindle Unlimited, Audible, Amazon Music Unlimited, and Subscribe & Save each need their own cancellation.
  • Household sharing: if someone in your Amazon Household shares your benefits, they lose them too.
  • "Remind me later" isn't a cancel. Neither is switching from annual to monthly.
  • Refunds: According to Amazon's Prime Terms (last updated Aug 14, 2026):
  • Refunds: Within 3 business days of signing up or converting from a free trial: full refund, minus the value of any Prime benefits you used in that window.
  • Refunds: Any other time: full refund of your latest Prime charge only if you and your account haven't made eligible purchases or used Prime benefits since that charge.
  • Refunds: If you've used benefits, there's generally no refund, but your membership runs until the end of the paid period.
  • Refunds: If you signed up through a third party, their refund policy applies.
  • To confirm it's canceled: Look for the "Your membership has been canceled" (or "will end on [date]") confirmation page and email.
  • To confirm it's canceled: Revisit Prime Membership. It should show an end date and offer to rejoin, not a renewal date.
  • To confirm it's canceled: Check Memberships & Subscriptions for Prime Video channels and other Amazon subscriptions that are still active.
  • To confirm it's canceled: Check your card statement after your old renewal date to confirm no Prime charge ($14.99/month or $139/year in the US) appeared.

FAQ

Can I get a refund if I forgot to cancel and just got charged?

Yes, if no one on your account has used Prime benefits (free shipping, Prime Video, etc.) since that charge. Cancel right away and avoid using any Prime perks.

Do I keep Prime until the end of my billing period?

Amazon may offer a choice on the final screen: end now or at the end of the period. Read it before you confirm.

I canceled Prime but I'm still being charged by Amazon. Why?

Most likely it's a separate subscription, like a Prime Video channel, Kindle Unlimited, Audible, or Music. Check Memberships & Subscriptions.

How do I cancel a Prime free trial?

Use the same steps (the button may say End trial and benefits). Cancel before the trial ends to avoid the first charge.

Can I cancel Prime by phone?

You can reach Amazon support through the Customer Service page, but the online flow is faster and gives you a confirmation right away.

Sources

Official pages checked as of October 18, 2026.